Tools of the Trade
In her role as a community moderator, Ugochi relies on several tools to streamline her tasks and enhance her productivity. She uses Discord Server Insights for managing and monitoring the community's activities. Google Docs Is her go-to tools for organizing information and collaborating on documents. For content creation, she turns to Canva, a user-friendly graphic design platform. TweetDeck helps her manage and schedule tweets, while Mematic is her choice for creating engaging memes for the community.
Advice for Aspiring Community Moderators
For those interested in a community moderation role, Ugochi offers some valuable advice. "To be a great community manager, you need to take out time to understand your community, learn their interests, needs, and concerns," she says. These insights serve as a guide for creating engagement strategies.
Ugochi emphasizes the importance of empathy in her role. "Always put yourself in the shoes of your community members, and understand that every member is important and should be responded to with compassion," she advises. This approach helps build trust and create genuine connections within the community.
Landing a Job in Community Moderation
Ugochi's journey to her current role is an inspiring story of seizing opportunities and showcasing one's skills. She discovered the job post on Twitter, and one of the requirements was to join the Metaintro Discord server and engage with the community. Ugochi did just that, onboarding new members, ensuring a safe and positive online experience, and building relationships. Her proactive engagement caught the attention of the hiring manager, leading to her current role at Metaintro. For those interested in her full story, Ugochi has shared a detailed thread on her Twitter account:
