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We typically respond within 24 hours

Talk to the right person, fast.

Tell us who you are and we'll get you to the team that can help. Organizations can book a demo today; job seekers get the quickest answers from the Help Center or their agent.

How we can help

General inquiries
Questions about Metaintro or our platform
Product support
Help with your account or features
Partnerships
Integrations, resellers, and affiliates
Press & media
Interviews, quotes, and media kits

We're happy to help

Reach out anytime.

Pick the channel that works best for you. Our team monitors all of them.

Or browse our help center

Who are you?

Pick the path that fits and skip the back-and-forth.

What happens next

No ticket queues for first contact.

  1. 1

    Tell us who you are

    A line about your role or organization and what you need is enough.

  2. 2

    We route it

    Your message goes straight to sales, support, partnerships, or press, not a shared inbox.

  3. 3

    You hear back

    We typically respond within 24 hours, and demos can usually be booked the same week.

Common questions

Quick answers before you write.

How fast will I hear back?

We typically respond within 24 hours. For account help, the Help Center and our Discord support channel are often faster.

I'm a job seeker. Where do I get help?

Start with the Help Center for answers about matches, applications, and your account. If you're still stuck, email support@metaintro.com or open a ticket in our Discord.

How do I book a demo for my organization?

Use Book a demo on this page or the Talk to Sales page. We tailor the demo to the people you serve and the outcomes you report on, and can set up a free trial for your team.

Is Metaintro free for job seekers?

Yes, job seekers can start free by text or on the web. Organizations that give the agent to their participants work with our team on a plan.

Do you offer data or API access?

Yes. Our API and data products give teams live, sourced labor-market data. See the API and Data pages, or contact us to talk through your use case.

For job seekers

Your next role is already posted.

Say what you want next. We search every day and send real, open roles, with help getting ready for each.

  • MatchCompare live roles against your current evidence.
  • PositionTurn proof projects into role-specific applications.
  • ImproveUse market feedback to keep the skill plan current.
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